درباره ما

درباره نیلوشاپ
(دارای نماد الکترونیکی)

نیلوشاپ از سال 1383 فعالیت فروش و خدمات پس از فروش لوازم مهندسی و زمین شناسی را آغاز نمود و با توجه به درخواست مشتری ها و کشش منطقه فرهنگی انقلاب بخش هایی دیگر مانند لوازم آزمایشگاهی (میکروسکوپ و لوازم مصرفی آزمایشگاهی) ، لوازم نجوم شامل تلسکوپ و دوربین شکاری و لوازم کمپینگ پریموس نیز به سبد کالاهای قابل فروش اضافه گردید. در ابتدا پنج شرکت مطرح که سابقه برخی بیش از 15 سال بود هر کدام تامین بخشی از کالا ها را بعهده گرفتند و فعالیت ادامه یافت. در سال 1388 نیلوشاپ خود مستقیم اقدام به واردات کالاهایی خاص از کشورهایی چون آمریکا ، سوئد ، اسلواکی ، هنگ کنک و چین نمود. از ابتدای فعالیت شعار اصلی و اعتقادی نیلوشاپ “مشتری مداری بر پایه ارائه خدماتی متمایز از رقباء و ارائه سالم ترین کالا ها با قیمت رقابتی” بوده است. در همین راستا نیلوشاپ به عنوان اولین مجموعه در ایران اقدام به تولید فیلم های آموزشی متنوع فارسی برای دستگاه هایی چون GPS و میکروسکوپ ها نمود و در کنار آن شروع به جمع آوری فیلم هایی از وب سایت های معتبر خارجی نمود. اکنون برخی از فیلم ها در وبسایت نیلوشاپ قابل رویت میباشد. داشتن دیدگاه تخصصی ، نه فقط فروش ، در تمامی بخش ها و همچنین تکمیل و بروز رسانی مستمر و مداوم اطلاعات به روی وب سایت نیلوشاپ باعث گردیده که این وبسایت بعنوان یک منبع قابل اعتماد شناخته شود و به لطف خدا و اعتماد مشتریان امروز همگان نیلوشاپ را بعنوان یک برند معتبر میشناسند. بر این اساس است که برخی از رقباء اقدام به کپی و درج اطلاعات و تصاویر وبسایت نیلوشاپ در سایت های خود نموده اند. هدف از ارائه و درج فیلم ها و عکس های متنوع در وبسایت ، ایجاد درک کامل و واقعی از کارایی کالای مورد نیاز مشتری بوده است. نیلوشاپ همواره تهیه کالاها از مبادی قانونی و واردات اجناسی با کیفیت را در اولویت خود قرار داده و بدان متعهد میباشد و بر عکس برخی شرکت های فقط سود جو ، هیچگاه اجناس Refurbished یا تقلبی عرضه نشده است. بسیار خرسندیم که توانسته ایم از چندین هزار مشتری رضایت 99.98 درصد را جلب نموده و رابطه ای دوستانه نزدیکی با تعداد کثیری از مشتری هایمان ایجاد نمائیم. سابقه کاری هر مجموعه ، تعهد به قولها ، صداقت و انصاف ، ملاک خرید برای بسیاری از مشتری های ماست از این رو جهت کاهش هزینه ها و کسب تجربه فروش آنلاین نیلوشاپ را بر آن داشت که تا اطلاع ثانوی ، فروش بصورت غیر حضوری و اینترنتی ادامه یابد هر چند که در گذشته هم بسیاری از مشتری های شهرستانی و تهرانی ما حتی یکبار هم به فروشگاه مراجعه ننموده و تلفنی خرید را به انجام رسانده اند. با توجه به ارزش زمان و جلوگیری از اتلاف وقت مشتری برای مراجعه به فروشگاه ، فروش اینترنتی راهکاری است که در دنیای مدرن امروز جوابگوی سرعت زیاد زندگی شده است.
نیلوشاپ در تاریخ 95/10/3 موفق به اخذ نماد الکترونیکی از وزارت صنعت و معدن گردید.
خدمات و شعار اعتقادی ما همانند سابق خواهد بود. ما کامل نیستیم اما در مسیر کمال حرکت میکنیم ما هیچگاه دروغ نگفته ایم هیچگاه غلو نکرده ایم هیچگاه فریبکاری نکرده ایم هیچگاه فروش به هر قیمت را در اولویت خود قرار نداده ایم هدف اصلی ما فروش بر پایه رضایت و درک مشتری از کالای خریداری شده ، بوده است و مصداق آن ، همین اطلاعات متنوع و فیلم های تهیه و درج شده در وبسایت نیلوشاپ است سعی نموده ایم از تمامی زوایا کالاها را قابل لمس تر نمائیم. همچنان از شما حمایت خواهیم نمود چرا که به حمایت شما نیاز داشته و داریم.
با تشکر مدیریت نیلوشاپ

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